Shipping policy

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed slightly. If there is a significant delay, we will contact you via email.

UK Shipping

We offer the following shipping options within the United Kingdom:

Standard Shipping (Royal Mail Tracked 48)
Estimated delivery time: 2–3 business days

Free UK shipping on orders over £60.

Shipping costs are calculated at checkout.

International Shipping

We currently ship to select international destinations including Europe, the United States, Canada, Australia, and New Zealand.

International delivery times typically range from 5–12 business days, depending on the destination.

Free shipping on orders over £60.

Please note that shipping times may vary due to customs processing or local postal services.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees once the shipment reaches the destination country.

These charges are the responsibility of the customer and are not included in our product or shipping prices.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status of your package.

Damaged or Lost Packages

We take great care in packaging our mirrors securely. However, if your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

If your package appears to be lost in transit, please contact us and we will work with the courier to resolve the issue.

Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible.